Accessibility, Privacy, and Terms of Use
Accessibility
Tice Fire and Rescue District is committed to making our website accessible and user-friendly for everyone. We believe in equal access to information, products, and services regardless of ability.
Our Commitment
We are actively working to increase the accessibility and usability of our website to meet or exceed applicable standards, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C).
We regularly review our website to identify and address any accessibility issues. Our efforts include:
- Ongoing accessibility audits and evaluations
- Periodic updates to improve user experience for individuals with disabilities
Accessibility Features
Our website incorporates accessibility features such as:
- Alternative text descriptions for meaningful images
- Consistent navigation structure
- Compatibility with screen readers and assistive technologies
Keyboard navigability
We recognize that accessibility is an ongoing process and that some areas of our website may not yet fully comply with all accessibility standards. We are committed to continuous improvement.
Feedback and Assistance
If you encounter any accessibility barriers or have difficulty accessing any part of our website, please contact us immediately so we can assist you.
You can reach us at:
Phone: (239) 694-2380
Email: runk@ticefire.gov
Postal Mail:
9351 Workmen Way
Ft. Myers, FL 33905
When contacting us, please include:
- The web address (URL) of the page where you encountered an issue
- A description of the problem you experienced
- Your preferred method of contact
We take your feedback seriously and will work with you to provide the information, item, or transaction you seek through an accessible method.
Alternative Access
If you require materials or information in an alternative format, we will make reasonable efforts to provide it promptly and in a format that meets your needs.
Policy Updates
We may update this policy periodically to reflect improvements and legal requirements. Updates will be posted on this page with a revised effective date.
Commitment to Resolution
We are committed to resolving accessibility concerns quickly and efficiently. We encourage users to contact us directly regarding any accessibility issues so that we may provide appropriate assistance rather than pursuing legal action.
Privacy
Tice Fire Rescue respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at ticefire.gov.
Information We Collect
We may collect the following categories of information when you interact with our site:
- Personal Identifiers: Name, email address, phone number, or mailing address if voluntarily submitted via forms or emails.
- Technical Information: IP address, browser type, operating system, access times, and pages visited.
- Usage Data: Site usage patterns, page views, time on site, and navigation paths.
- Cookies and Similar Technologies: Used to enhance your experience and analyze usage (see Section 5).
How We Use Your Information
We use the collected information to:
- Respond to public inquiries or service requests
- Improve website content, layout, and functionality
- Communicate important updates or alerts
- Analyze website usage and optimize performance
How We Share Information
We do not sell or rent your personal information. We may disclose information in the following circumstances:
- To service providers operating under contract to support the website’s technical operations
- As required by law, including responses to public records requests under Florida law
- With your express consent
Cookies and Tracking Technologies
Our website uses cookies and analytics tools (such as Google Analytics) to collect data about user behavior for performance and usability analysis. You can control cookie preferences through your browser settings.
Florida Public Records Notice
As a government agency in the State of Florida, we are subject to Florida’s Government in the Sunshine Law and Chapter 119, Florida Statutes – Public Records Law.
This means:
Any information you submit to us, including emails or forms submitted through the website, may be considered a public record.
Public records are subject to inspection and copying by any member of the public, unless specifically exempted by law.
Do not submit any sensitive personal information (e.g., Social Security numbers, medical data, or financial account details) unless required for a specific purpose.
Email Disclaimer: Under Florida law, email addresses provided to a government agency may become part of a public record. If you do not want your email address released in response to a public records request, do not send electronic mail to this entity. Instead, contact us by phone or in writing.
Data Retention
We retain records in accordance with Florida's public records retention schedules and applicable laws.
Security
We implement administrative, technical, and physical safeguards to help protect your information from unauthorized access or disclosure.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
Children’s Privacy
This site is not intended for use by children under 13 years of age. We do not knowingly collect personal data from minors.
Changes to This Privacy Policy
We may update this policy from time to time. The current version will always be posted here with the effective date.
Terms of Use
Conditions and Use
This computer system, the Tice Fire Rescue site, (also known as www.ticefire.goc) is provided as a service to the citizens of our fire district in Florida, and to the general public. Unauthorized attempts to upload or change information on this facility are prohibited.
Continuous Improvement and Site Accuracy
The website will reflect continuous improvement; and therefore we make no claims, promises or guarantees about the accuracy, completeness, or adequacy of the information contained in or linked to this website and associated sites.
Although we try to ensure broken links do not exist, links to other Internet sites may have changed. If you encounter broken links, please report it to the website administrator; it will be assessed and corrected!
We contract with vendors to provide some electronic services, and although we do our best, cannot guarantee 24/7 availability.
Copy Restrictions
Data on this system is public information and is generally available to copy or distribute. Information and/or images which may not be copied without permission includes copyrighted materials.
Linking to the Website
Unless you are subsequently advised otherwise by Tice Fire Rescue, you are granted permission to create hyperlinks to the content on this website, provided that the link accurately describes the content as it appears on the site. Tice Fire Rescue reserves the right to revoke this permission, or access to specific links, at any time, and may discontinue links due to content management practices.
Under No Circumstances May You “Frame” The Website Or Its Content.
Each page within the website must be displayed in full, without any accompanying frame, border, margin, design, branding, trademark, advertising or promotional materials not originally displayed on the page within the site.
Links to Other Websites and Advertising
Tice Fire Rescue does not accept requests for placing personal, political or commercial advertisements on any part of the Tice Fire Rescue website.
Tice Fire Rescue permits the establishment of external hyperlinks on its official website only if the links strictly comply with the policy statement above. In establishing and maintaining its official website, Tice Fire Rescue does not intend to create any forum or other means for public discourse. Rather, the sole and limited purpose of the permitted external links is to provide information about the district for residents, businesses and visitors; and to guide them to other informational sources. Tice Fire Rescue does not endorse or provide preferential treatment to any third party websites, associated organizations or persons. Additionally, Tice Fire Rescue does not control third party websites and therefore does not warrant that third party websites are accurate or reliable. This policy may be revised without prior notice.